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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carina Miller

July 25, 2025

5  out of  5
rating by Carina Miller
"Denisse and everyone on the Terza West-Dantzler team are always knowledgeable, professional and prompt. We’ve felt well taken care of and happy with the customer service for YEARS. Best of the best!"
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Dalmacia Mladosich

July 23, 2025

5  out of  5
rating by Dalmacia Mladosich
"I have been with Terza for a very long time, so long that I don't even remember. I am very pleased with their customer service. Denisse is amazing!! Honestly I love how responsive she is when I email. She is very knowledgeable and always finds a way to explain and help me understand when I don't."
We responded:
"Thank you Dalmacia! You’ve been with us close to 2 decades and we appreciate your loyalty!"
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Aileen Sanchez

July 18, 2025

5  out of  5
rating by Aileen Sanchez
"We have been with Terza West agency over 20 years, and have always received the best customer service with Maria and now Patty , who has gone above and beyond for us."
We responded:
"Thank you Aileen!"
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Auriell S

July 3, 2025

5  out of  5
rating by Auriell S
"I've been with Terza for about 17 years now and she and her team are fantastic. Very knowledgable and helpful. I recently made some changes to my policy and Terza was so helpful in walking me through my options and finding smart solutions. Navigating the world of insurance is not always easy so to have someone as knowledgeable as Terza is a huge comfort and advantage!"
We responded:
"Auriell, thank you for your years of support! "
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Rae Curry

June 25, 2025

5  out of  5
rating by Rae Curry
"Always courteous and professional. They respond promptly and have fulfilled my requests for digital copies of my policy in a timely manner when I could not locate them. Highly recommend Terza and her team!"
We responded:
"Thank you for entrusting us with your insurance needs!"
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Kelvin Adekunle

June 18, 2025

5  out of  5
rating by Kelvin Adekunle
"Best service literally like a Good Neighbor! They helped and look out for me so many times in situation that no other insurance company would ever do!"
We responded:
"Thank you Kelvin!"
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Marla Rothfarb

June 5, 2025

5  out of  5
rating by Marla Rothfarb
"I’ve worked with Terza and her team for over 20 years. Professional, kind, extremely helpful."
We responded:
"Oh Marla, Thank you! You and your family have been with me since day 1! We appreciate you entrusting us your insurance needs!"
Profile photo of Cinthia Menjivar

Cinthia Menjivar

June 4, 2025

5  out of  5
rating by Cinthia Menjivar
"Bean with Terza for years always have an answer best quotes Deniss and Patty are the best 👍 very helpful .this place have a very good costumer service never have a problem."
We responded:
"Cinthia, thank you for taking the time highlighting Denisse and Patty! "
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Mawasi Fain

May 28, 2025

5  out of  5
rating by Mawasi Fain
"I was referred to this agency in 2002 by a good friend, and they have never let me down. They're honest kind, and they do a great job. I've also taken advantage of their other service. Like Life Insurance as well?"
We responded:
"Thank you Mawasi! You’re officially family❤️"
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Stacey Fields

May 15, 2025

5  out of  5
rating by Stacey Fields
"What a great company. I have been with them for 20 years!!"
We responded:
"Thank you!"
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Herbert Eaford

May 8, 2025

5  out of  5
rating by Herbert Eaford
"I chose Terza West-Dantzler when I moved to Los Angeles nearly 20 years ago for my renters insurance. And when I bought my home in 2011 I kept her for my homeowner's insurance. She is AWESOME!!!"
We responded:
"Thank you Herbert!!"
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sarahi Cortez

May 7, 2025

5  out of  5
rating by sarahi Cortez
"Terza an her staff were always very helpful and friendly, specially Patty, she was always answering all my questions and concerns, always polite always helpful and I’m grateful for all their help throughout the process. Never disappointed. 100% recommended"
We responded:
"Thank you for shouting out Patty!! We appreciate you!"
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jason murakawa

May 2, 2025

5  out of  5
rating by jason murakawa
"Terza West has been our home office for auto and condo insurance for over a decade! That statement alone shows our confidence in their ability to respond in a timely manor, friendly, professional and knowledgeable! I truly can not think of any issues I have encountered over the decade of using this office for all my insurance policies!!"
We responded:
"Aww thank you Jason!!! It’s been a great ride and we appreciate you!"
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Frank P.

April 30, 2025

5  out of  5
rating by Frank P.
"I have been with State Farm for a very long time and they are great. Patty and Denisse are very helpful when I need assistance. Thank you!"
We responded:
"Thank you for acknowledging my team’s hard work! "
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eve machale

April 29, 2025

5  out of  5
rating by eve machale
"Terza and her team have been fantastic every step of the way! Highly recommend!!"
We responded:
"Thank you so much Eve! You’ve been supporting us for over 2 decades! We appreciate you both!"
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Mark DeMilio

March 27, 2025

5  out of  5
rating by Mark DeMilio
"We couldn’t be happier with the products and the amazing service!""
We responded:
"We appreciate you Mark!"
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Megan Bond

March 25, 2025

5  out of  5
rating by Megan Bond
"They always call and remind me of things, which I love because it helps me keep up with my policies/payments. They are very kind. Thanks for helping me all these years!"
We responded:
"Megan, thank you!"
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Lisa Masse

March 19, 2025

5  out of  5
rating by Lisa Masse
"Hands down, Terza provides the best service. She has been my insurance agent for almost 40 years. Always available when I need her. Highly recommend. She is the best!"
We responded:
"Thank you for your continued support of my Agency!"
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ashley

December 19, 2024

5  out of  5
rating by ashley
"Just moved to California & was looking for care insurance, they made it very easy to transfer everything & get set up with new coverage. Highly recommend!"
We responded:
"Thank you Ashley and welcome aboard!"
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Danny Sullivan

November 19, 2024

5  out of  5
rating by Danny Sullivan
"Terza is a great State Farm agent. She pays attention to all insurance needs that you may need. There is no one better in the business."
We responded:
"Thank you Danny! Best wishes!!"
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David Morgan

November 14, 2024

5  out of  5
rating by David Morgan
"Very good agent. Competent, helpful, available. I've had multiple policies for multiple years with Terza West and her staff."
We responded:
"Thank Mr. Morgan, the pleasure is ours! We appreciate longstanding customers like yourself!"
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alfredo almonte

November 13, 2024

5  out of  5
rating by alfredo almonte
"They are very easy to approach, We have been their clients for years and still with them. 🌟🌟🌟🌟🌟"
We responded:
"Thank you Alfredo!"
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Annabelle Aberin

November 11, 2024

5  out of  5
rating by Annabelle Aberin
"Denisse at Terza West State Farm Insurance has been invaluable in finding the best policies and rates for my properties. Her expertise and dedication make the process smooth and give me confidence in my coverage."
We responded:
"Annabelle, thank you for acknowledging Denisse’s attention to detail! We appreciate you!"
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Oren

November 6, 2024

5  out of  5
rating by Oren
"I’ve been with Terza West-Dantzler as my State Farm agent for 25 years, and I couldn’t be happier with the service and support her office provides. Terza and her team are knowledgeable, responsive, and always go the extra mile to ensure I have the coverage I need. Over the years, I’ve truly felt like a valued customer, and I appreciate the peace of mind she brings in managing my insurance needs."
We responded:
"Thank you so much Oren for the glowing review! "
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Brian DiLorenzo

October 30, 2024

5  out of  5
rating by Brian DiLorenzo
"Working with Terza and Denisse for my auto insurance was a great experience. The entire team is polite, clear, and responsive. Great process and rates, too."
We responded:
"Thank you Brian and Welcome Aboard!!"