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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Walker

Scott Walker

September 30, 2024

5  out of  5
rating by Scott Walker
"Terza saved us! Years ago she persuaded me to get renters insurance when I did not think it was important. Last month when our apartment building burned down that insurance kept our family from becoming homeless. Once the policy kicked in she went above and beyond to help us and give us advice on what to do every step of the way. She even met me in a parking lot to hand deliver our first check to make the process go faster. Terza and her team guided our family through a difficult season and we could not have done it without her. Her friendship was essential in the long process of getting us back on our feet. Thank you Terza! 9/30/24 Terza and her team have always been aggressive in making sure that we always have the best deal. We keep in contact with Terza and her team on a pretty regular basis so the lines of communication are always open."
We responded:
"Scott, thank goodness for Renters insurance!! Glad all eventually worked out in your favor!"
Profile photo of Kristal Moffett

Kristal Moffett

September 25, 2024

5  out of  5
rating by Kristal Moffett
"We have been with Terza for almost thirty years. Wouldn’t go to anyone else. She has consistently been professional, responds immediately and always is watching out for us and our property. A++++++++"
We responded:
"Thank you Kristal! We’re family at this point🥰 Thank you for sticking with us through thick and thin!"
Profile photo of Mirian Molina

Mirian Molina

August 7, 2024

5  out of  5
rating by Mirian Molina
"They have always come through with my insurance needs! The customer service is perfect for me. Denisse and Patty put up with my constant changes. Terza runs a professional insurance firm."
We responded:
"Thank you for the shout out!"
Profile photo of Jennifer Herman

Jennifer Herman

August 1, 2024

5  out of  5
rating by Jennifer Herman
"I have been a client for more than 30 years. I am a very satisfied State Farm customer and Terza and her team are part of the reason. Knowledgeable, professional, and responsive, they have my back!"
We responded:
"Jennifer, thank you for taking the time to highlight our agency! "
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M T

July 26, 2024

5  out of  5
rating by M T
"This office has been helping me for years with car and home insurance. They have always had the greatest customer service! Would highly recommend them. Denise has always been so responsive and helpful with all my insurance needs."
We responded:
"Thank you for the shout out of Denisse! "
Profile photo of Eileen Craven

Eileen Craven

July 25, 2024

5  out of  5
rating by Eileen Craven
"I am a new customer arranging insurance for my son's car from out of state. The process could not have been easier, Denise was a pleasure to work with. The rates were in line with other insurers and I was able to converse with a real person to review the insurance coverage."
We responded:
"Welcome aboard Eileen!"
Profile photo of 1shimashima

1shimashima

July 21, 2024

5  out of  5
rating by 1shimashima
"It has been about 30 years that I have had my home insurance policies with State Farm agent Terza West. I added my auto at some point maybe about 20 years ago and could not have been happier with this agency and their service. Terza and agent Denise have been so helpful in figuring out how best to meet my policy needs.When my autos have had incidences they have been really great in expediting issues. I feel like Terza and her staff are caring and compassionate and like good friends."
We responded:
"Thank you M.J. We appreciate your loyalty as we know there other options out there! We appreciate you!"
Profile photo of Buddy Winston

Buddy Winston

June 27, 2024

5  out of  5
rating by Buddy Winston
"I’ve been a client of the State Farm Terza West-Dantzler agency for Over FORTY(!) Years now. Throughout all this time I’ve had only positive experiences with her and the entire staff, especially Denisse, Patty, and Tanya, with whom I generally communicate. They have been consistently professional and courteous to me, and I couldn’t be happier as a long standing client. Thank You and Kudos all the way around!"
We responded:
"Thank you Mr Weinstein! You are indeed family!"
Profile photo of Lili G

Lili G

June 27, 2024

5  out of  5
rating by Lili G
"I’ve been a client for a while now. And I must say this office is exceptional. Top-notch customer service. Whenever I have any questions or concerns regarding my policies they are quick to get me the answers I need and give me peace of mind. Highly recommend Terza and her team."
We responded:
"Thank you LiLi!"
Profile photo of Rob Hesse

Rob Hesse

May 30, 2024

5  out of  5
rating by Rob Hesse
"Terza has been incredibly helpful regarding my family's insurance coverage for a home and cars. My Mom passed recently and everything had to be redone. Her help was really appreciated because we got through everything in a few months time and there were no headaches besides waiting in line to re-register some cars. She was my parents' agent for many years and will be mine for many more."
We responded:
"Thank you Rob!! Welcome to the Agency!"
Profile photo of Timothy Brown

Timothy Brown

May 4, 2024

5  out of  5
rating by Timothy Brown
"I've been with Terza for well over a decade and without a doubt she's the best agency. Always available and with the best rates and personable customer service. I have multiple vehicles insured by her and I wouldn't think about going anywhere else. Can't say enough good things truthfully."
We responded:
"Thank you for your review! We appreciate your years of supporting our Agency Mr.Brown!"
Profile photo of Thor Laewe

Thor Laewe

April 23, 2024

5  out of  5
rating by Thor Laewe
""Working with Terza West-Danzler - State Farm Insurance team for the past 23 years has been an absolute pleasure. Her professionalism, dedication, and expertise have made navigating the complex world of insurance seamless and stress-free. She goes above and beyond to ensure that I have the coverage I need, always taking the time to explain policies thoroughly and answering any questions I have with patience and clarity. With Terza, I have complete peace of mind knowing that my insurance needs are in the best hands possible. Thank you for 23 years of exceptional service!""
We responded:
"We appreciate you and supporting our Agency for over 2 decades Thor!"
Profile photo of Edwina Rambo

Edwina Rambo

April 18, 2024

5  out of  5
rating by Edwina Rambo
"Love my T West-Dantzler - State Farm Family! We have been connected for more than 30 years and the quality service has not changed since. 🏆 We highly recommend this team for your insurance needs! 🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽"
We responded:
"Aww Thank You Edwina! Yes, you are definitely our day 1’s🥰 We appreciate your decades of supporting our Agency!!"
Profile photo of Katrina Wall

Katrina Wall

April 3, 2024

5  out of  5
rating by Katrina Wall
"Any problems that came up was quickly addressed and fix immediately, staff super friendly and very attentive, will definitely recommend this business to many family members and friends."
We responded:
"Thank you Katrina! Referrals are the best compliment!"
Profile photo of Steven

Steven

March 21, 2024

5  out of  5
rating by Steven
"Great experience adding another policy. My email was answered in light speed. Dennise is amazing making the entire add on quick and easy. Thank you."
We responded:
"Thank you Steven!"
Profile photo of Patricia Reynolds

Patricia Reynolds

March 8, 2024

5  out of  5
rating by Patricia Reynolds
"I was recommended to this office by my cousin who signed his automobile policy with Terza many years ago. I didn't get the opportunity to meet with Terza but I was assisted by Denisse who was most helpful in quickly getting me signed up with an automobile insurance policy. She was knowledgeable and professional and I look forward to many years of great service and support from State Farm."
We responded:
"Patricia, thank you for supporting our Agency and taking the time to highlight Denisse’s expertise! "
Profile photo of Evelyn Cukor

Evelyn Cukor

March 7, 2024

5  out of  5
rating by Evelyn Cukor
"very helpful and responsive!"
We responded:
"Thank you Evelyn! Welcome to The Agency!"
Profile photo of Martin-Qhen Chen-Agency (Anthem-CA Chen Agency)

Martin-Qhen Chen-Agency (Anthem-CA Chen Agency)

February 20, 2024

5  out of  5
rating by Martin-Qhen Chen-Agency (Anthem-CA Chen Agency)
"Rarely for most biz in general but 5 stars had been consistent I experienced after warmly referred over 4 years ago as a customer incl up n down during pandemic time. My name Martin Chen, not related to the agency, it's agents nor any of its well trained & selectively picked staff. I strictly view it from a personal biz client point. I rarely took time to do online review, Almost 3 decades familiar with Statefarm, on n off with it and over 4 years since I was referred by a biz to be with Terza West, so far claimfree relation. Unlike most other biz incl insurance, exceptional West-Dantzler Statefarm agency is the rare 5 of best 5 stars by me. Others agree. Productively selected varieties of insurance, personal to small bizs for better coverage with lower premium that equals saving money, all backed by top-rated claim paying Statefarm is known, confirmed deservedly, highest 5 out of 5 stars for West-Dantzier agency & its staff"
We responded:
"Thank you Martin!"
Profile photo of Lindsey Potter

Lindsey Potter

December 28, 2023

5  out of  5
rating by Lindsey Potter
"I recently moved to LA and Terza West's support with getting my new coverage has been so helpful! She is super responsive and is really supportive. I will be a customer for a long time :)"
We responded:
"Thank you for taking the time to highlight our Agency! Happy New Year!"
Profile photo of Caz Clothing

Caz Clothing

December 8, 2023

5  out of  5
rating by Caz Clothing
"They get the job done best rates best service just give them a call they got u."
We responded:
"Much appreciated!! Happy Holidays!!"
Profile photo of Albert Day

Albert Day

November 28, 2023

5  out of  5
rating by Albert Day
"Have used Terza West for years now, and they are great to work with, always quick to respond and pleasant to interact with...highly recommend!"
We responded:
"Happy Holiday’s Albert!! Thank you for supporting our agency for over a decade! We appreciate you!"
Profile photo of Anahi Lara

Anahi Lara

November 25, 2023

5  out of  5
rating by Anahi Lara
"Really great service and support! Denisse was super helpful at explaining all the policies and benefits. My family and I are grateful for the help! Thank you!"
We responded:
"Welcome to the family Anahi!!!"
Profile photo of Emma Fekih

Emma Fekih

November 22, 2023

5  out of  5
rating by Emma Fekih
"My father has been at this State Farm office for years now and of course it was a rite of passage for me to also join and I’m so pleased I did 10 plus years ago! Everyone is so nice and professional, they immediately answer any questions I have through email, text and phone which makes it 10x easier to navigate and getting a quick response. Thank you to everyone at the Terza West Insurance Agency!"
We responded:
"Happy Holiday’s Emma. We appreciate you taking the time to review our Agency and entrusting us with your business like your dad! "
Profile photo of Heidi Bjornholm

Heidi Bjornholm

November 21, 2023

5  out of  5
rating by Heidi Bjornholm
"Excellent service! Great understanding of what is required for our personal property."
We responded:
"Thank you so much Heidi!"
Profile photo of Sarah Scott Alperin

Sarah Scott Alperin

November 6, 2023

5  out of  5
rating by Sarah Scott Alperin
"For decades now this State Farm office has been great to us. Denisse V. Martinez is so pleasant and professional, she responds swiftly and has always been there to help us navigate our evolving needs with insurance. Thank you!"
We responded:
"Sarah, thank you for your years of support!! Happy Holidays!"