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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J A

June 23, 2026

5  out of  5
rating by J A
"I’ve been a client for years. Customer service is awesome!! Denisse helps me quickly and efficiently every time."
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Chris Hopkins

June 23, 2026

5  out of  5
rating by Chris Hopkins
"Have used Terza West for several years for home and car insurance. The staff there are very responsive and helpful. Denise recently put together a quote for me and was very thorough. Update: I just got a classic car and needed to insure it right away - Denise was very helpful getting me a quote (which was very good compared to the competition) and she got it processed quickly. We’ve been using Terza West -Dantzler for over 30 years with no issues and great service."
We responded:
"Thank you this! We appreciate your many years of support!"
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Teresita Vega

June 22, 2026

5  out of  5
rating by Teresita Vega
"Always happy to talk to Terza West staff. They're very helpful and considerate and always treated me and my issues or problems respectfully. I am very much a happy and contented customer. Thank you Terza West and company."
We responded:
"Thank you Teresita! You’re part of the family after all of these years!
"
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Beverly Sutherland

June 19, 2026

5  out of  5
rating by Beverly Sutherland
"I've been with Terza-West State Farm Insurance for more than 10 years now. Terza & Team bring outstanding responsiveness and professionalism with every interaction. I'm also amazed at the personalized attention given over the years as my family and needs have changed."
We responded:
"Thank you for your ongoing support Beverly!"
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Belinda Jacobs-Williams

June 16, 2026

5  out of  5
rating by Belinda Jacobs-Williams
"Friendly and courteous agency. I’ve been a customer for over 20 years. Prompt in returning your calls and answering questions."
We responded:
"Thank you Belinda!"
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Accounting Department

June 16, 2026

5  out of  5
rating by Accounting Department
"I highly recommend Denisse at Terza West Insurance – State Farm. She has helped me for years and always goes above and beyond. Whether it’s explaining coverage, handling issues, or answering questions, she is always thorough, kind, and extremely reliable. It’s rare to find someone who truly puts their heart into their work like she does."
We responded:
"Thank you!"
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Valerie Clarke

June 15, 2026

5  out of  5
rating by Valerie Clarke
"Super quick to respond and make changes as needed ."
We responded:
"Valerie, thank you for your decades of support!"
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SADR

June 15, 2026

5  out of  5
rating by SADR
"June/ 2026 update: I continue to feel Blessed that Denisse Martinez is person, and Terza West is our agency. IT DOES NOT GET MORE PROFESSIONAL AND MORE CUSTOMER SERVICE ORIENTED THAN TERZA WEST! Year after Year, our whole family counts on them.

Our whole family has been with Terza West for more years than I can count and we have never been disappointed. In particular, Denisse Martinez is the absolute most helpful agent! She always responds in lightning fast time and is always on the look out for possible changes that can be made to our policies to ensure we are getting the best possible coverages for the best possible prices. She is amazing and I encourage anyone looking for an insurance company where you are a person and not a number, call Terza West and ask for Denisse!"
We responded:
"Thank you for the positive review!"
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Rochelle Prejean Matthews

May 8, 2026

5  out of  5
rating by Rochelle Prejean Matthews
"I’ve been a clients of Terza West-Dantzler for many years. She and her team are always responsive and informed. I highly recommend her agency for your insurance needs!"
We responded:
"Thank you for supporting our Agency from day 1! That’s how clients turn into family🥰"
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Vartan Kalamdaryan

May 8, 2026

5  out of  5
rating by Vartan Kalamdaryan
"Nothing short of being the best. Have been with them over 35 years."
We responded:
"Thank you for decades of support!!"
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Simeon R. Stewart II

May 7, 2026

5  out of  5
rating by Simeon R. Stewart II
"Terza and her team are stupendous! They’re top shelf, effective and efficient. They’ve been my agency well over 20 years…."
We responded:
"Thank you for entrusting us with your valuable assets!"
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Emily

May 4, 2026

5  out of  5
rating by Emily
"Denisse has been a pleasure to work with!! She made the process easy and updated me frequently! 10/10 recommend purchasing insurance through them!! Thank you, Denisse!"
We responded:
"Awesome Emily! Thanks for the Denisse shoutout!"
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Christy Lo

April 28, 2026

5  out of  5
rating by Christy Lo
"I’ve been a client of Terza West State Farm for about 40 years, and they have a fantastic team.
Denisse and Aylin are always offering very knowledge and helpful services."
We responded:
"Christy! Thank you for decades of loyalty!! You are appreciated!"
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Daphne Gowans

April 22, 2026

5  out of  5
rating by Daphne Gowans
"The office staff is so pleasant and thorough! They look out for you and are so helpful!"
We responded:
"Thank you Daphne!!! "
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Tonia Garnett

April 20, 2026

5  out of  5
rating by Tonia Garnett
"I appreciate this being women owned! They are professional and friendly. They respond quickly and the follow up is amazing."
We responded:
"Tonia! Thank you for supporting us!!"
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Alex Augusto Suárez

April 20, 2026

5  out of  5
rating by Alex Augusto Suárez
"We have been clients of Terza West-Dantzler for many years. They are responsive and informed. Highly recommended!"
We responded:
"Thank you Alex!"
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Gina Kim

March 27, 2026

5  out of  5
rating by Gina Kim
"We have been clients for almost 30 years and we could not have been more satisfied with the professionalism and personal service we've experienced with Terza and her team."
We responded:
"Thank you so much Gina!! Can’t believe it’s been 3 decades!! We appreciate your loyalty!"
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Richard C

March 25, 2026

5  out of  5
rating by Richard C
"Excellent service from this branch!"
We responded:
"Thank you Mr C for you decades of supporting our insurance agency!"
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Nikki Rae

March 20, 2026

5  out of  5
rating by Nikki Rae
"I have all of my insurance policies through StateFarm. Terza and her staff are very informative and helpful."
We responded:
"Nikki, thank you for entrusting us with your insurance needs and supporting our Agency during these
tough times!"
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Erin Cancino

March 17, 2026

5  out of  5
rating by Erin Cancino
"Longtime happy client of Terza West! Recently had a great and helpful interaction with Aylin, and have never had a bad experience with anyone in this office."
We responded:
"Thank you so much Erin!!!"
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Mark Volpe

March 13, 2026

5  out of  5
rating by Mark Volpe
"Have been with Terza West-Dantzler for over 30 years, and for a reason - she and her staff are the best!"
We responded:
"Mark! You’re part of the family and we appreciate the love!"
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eddie snyder

March 12, 2026

5  out of  5
rating by eddie snyder
"I absolutely LOVE Terza West-Dantzler State Farm. Such a lovely group of caring people. And so on top of their game. They truly care about their clients. And in this weird world we’re living in, we need this kind of love + support. ⭐️⭐️⭐️⭐️⭐️💛"
We responded:
"Awww Eddie! Thank you for the glowing review❤️ And trusting us with your insurance needs🥰"
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Paula Epstein

March 11, 2026

5  out of  5
rating by Paula Epstein
"I have had State Farm since moving to California in 2007. Denise is a tremendous help in all things,and a great person to deal with at State Farm."
We responded:
"Paula, thank you for highlighting Denisse! Thank you for your loyalty all of these years!
"
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Steph Thomas

March 10, 2026

5  out of  5
rating by Steph Thomas
"As always, I received a prompt and courteous, professional response to my questions. Denisse helped me with filling my claim. It’s always a pleasure to do business with the Terza West Agency."
We responded:
"Thank you for supporting our Agency since the Larchmont days!"
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becca Bernstein

March 9, 2026

5  out of  5
rating by becca Bernstein
"I've been a client of Terza West State farm for years, and it's honestly been fine, no huge issues. However, I just got off the phone with Aylin who actually took the time to explain things about my coverage and patiently answer all my questions, and the level of customer service alone makes me glad I haven't switched insurances. Thank you Aylin for your help!"
We responded:
"Thank you Becca for complimenting Aylin! We’re glad you’ve stayed with us as well. There’s a decrease and dividends coming this summer!"