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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gina Kim

Gina Kim

March 27, 2026

5  out of  5
rating by Gina Kim
"We have been clients for almost 30 years and we could not have been more satisfied with the professionalism and personal service we've experienced with Terza and her team."
We responded:
"Thank you so much Gina!! Can’t believe it’s been 3 decades!! We appreciate your loyalty!"
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Richard C

March 25, 2026

5  out of  5
rating by Richard C
"Excellent service from this branch!"
We responded:
"Thank you Mr C for you decades of supporting our insurance agency!"
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Nikki Rae

March 20, 2026

5  out of  5
rating by Nikki Rae
"I have all of my insurance policies through StateFarm. Terza and her staff are very informative and helpful."
We responded:
"Nikki, thank you for entrusting us with your insurance needs and supporting our Agency during these tough times!"
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Erin Cancino

March 17, 2026

5  out of  5
rating by Erin Cancino
"Longtime happy client of Terza West! Recently had a great and helpful interaction with Aylin, and have never had a bad experience with anyone in this office."
We responded:
"Thank you so much Erin!!!"
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Mark Volpe

March 13, 2026

5  out of  5
rating by Mark Volpe
"Have been with Terza West-Dantzler for over 30 years, and for a reason - she and her staff are the best!"
We responded:
"Mark! You’re part of the family and we appreciate the love!"
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eddie snyder

March 12, 2026

5  out of  5
rating by eddie snyder
"I absolutely LOVE Terza West-Dantzler State Farm. Such a lovely group of caring people. And so on top of their game. They truly care about their clients. And in this weird world we’re living in, we need this kind of love + support. ⭐️⭐️⭐️⭐️⭐️💛"
We responded:
"Awww Eddie! Thank you for the glowing review❤️ And trusting us with your insurance needs🥰"
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Paula Epstein

March 11, 2026

5  out of  5
rating by Paula Epstein
"I have had State Farm since moving to California in 2007. Denise is a tremendous help in all things,and a great person to deal with at State Farm."
We responded:
"Paula, thank you for highlighting Denisse! Thank you for your loyalty all of these years! "
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Steph Thomas

March 10, 2026

5  out of  5
rating by Steph Thomas
"As always, I received a prompt and courteous, professional response to my questions. Denisse helped me with filling my claim. It’s always a pleasure to do business with the Terza West Agency."
We responded:
"Thank you for supporting our Agency since the Larchmont days!"
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becca Bernstein

March 9, 2026

5  out of  5
rating by becca Bernstein
"I've been a client of Terza West State farm for years, and it's honestly been fine, no huge issues. However, I just got off the phone with Aylin who actually took the time to explain things about my coverage and patiently answer all my questions, and the level of customer service alone makes me glad I haven't switched insurances. Thank you Aylin for your help!"
We responded:
"Thank you Becca for complimenting Aylin! We’re glad you’ve stayed with us as well. There’s a decrease and dividends coming this summer!"
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Mark Wilson

March 6, 2026

5  out of  5
rating by Mark Wilson
"My family have been insured with State Farm for over 30 years. And we have had several agents take care of us throughout the years. But Terza and her team (especially Denisse) have given us the most superior service we have ever had. The team makes sure we are properly covered and I always get reminders to pay my premium so our coverage never lapse. So grateful for the Terza West-Dantzler State Farm Insurance Agency. Thank you"
We responded:
"Thank you for the shoutout Mark!"
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Jesse Goldstone

March 6, 2026

5  out of  5
rating by Jesse Goldstone
"Always answers my questions!"
We responded:
"Thank you Jesse!!"
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Valerie Allen

September 4, 2025

5  out of  5
rating by Valerie Allen
"I’ve been a client of Terza West-Dantzler’s State Farm agency for several years, and the service has consistently been outstanding. Every request I’ve made has been handled with courtesy, professionalism, and impressive efficiency. Most recently, I needed a copy of my bond after misplacing it. The team responded immediately—once it was reordered and received, they promptly emailed me a copy and mailed out the original. That level of attentiveness and follow-through is exactly why I continue to trust them year after year. It’s always a pleasure working with Terza and her team. Their dedication to excellent service truly sets them apart."
We responded:
"Thank you Valerie!"
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danmacmedan

August 1, 2025

5  out of  5
rating by danmacmedan
"I have been with Terza's agency for about 25 years now and I think that speaks volumes about my own personal satisfaction with her and her services."
We responded:
"Dan, it’s been a pleasure to serve you!"
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Vanessa Zepeda

July 31, 2025

4  out of  5
rating by Vanessa Zepeda
"I was in an accident and and Patty A was very attentive to help me get through the claims process. She made feel better bout what happened. Thank you Patty A I appreciate all your help"
We responded:
"Thank you Vanessa for the glowing review for Patty! Did you mean to give her 5 stars instead??"
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Emely Polanco

July 30, 2025

5  out of  5
rating by Emely Polanco
"Great company, always very responsive!"
We responded:
"Thank you Emely!"
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pauline juarez

July 29, 2025

5  out of  5
rating by pauline juarez
"I have had State Farm for over 10 years they have help me with car and life insurance and any questions I have had throughout the years thank you."
We responded:
"Thank you Paulina!"
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Armondo Borjas

July 29, 2025

5  out of  5
rating by Armondo Borjas
"They have been my insurance agent for over 12 years .Grate service & friendly."
We responded:
"Thank you Armondo! We appreciate you as well!"
Profile photo of Simeon R. Stewart II

Simeon R. Stewart II

July 29, 2025

5  out of  5
rating by Simeon R. Stewart II
"Terza and her team are stupendous! They’re top shelf, effective and efficient. They’ve been my agency well over 20 years…."
We responded:
"Thank you for entrusting us with your valuable assets!"
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Darrell Carter

July 29, 2025

5  out of  5
rating by Darrell Carter
"Best service in all of Southern Cali!!! Always on top of the latest info!!! Thanks Terza & crew!!!"
We responded:
"We appreciate you D!"
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Angela Vallier

July 29, 2025

5  out of  5
rating by Angela Vallier
"The service is great and personalized at Terza West-Dantzler Agency. If there was one recommendation, I would ask that the State Farm organization modernize their technology to offer more features to automate transactions via the web or other available tools out in the market for transactions requiring signatures."
We responded:
"Duly noted! "
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Trena Mims

July 29, 2025

5  out of  5
rating by Trena Mims
"Very Knowledgeable agents, great customer service ."
We responded:
"Thank you Trena!"
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Damon Groves

July 29, 2025

5  out of  5
rating by Damon Groves
"Terza has been my family's Agent for over 20 years. She is knowledgeable in providing the correct policy and coverage but also in claim handling. This sets her apart from most other Agents. Terza and her staff are amazing and I would highly recommend them."
We responded:
"Thank you Damon!"
Profile photo of Thomas P. Freeman Jr.

Thomas P. Freeman Jr.

July 29, 2025

5  out of  5
rating by Thomas P. Freeman Jr.
"This team is fantastic — Denisse Martinez has been my primary point of contact for a few years now and she is always very helpful, promptly responds and truly values helping her clients’ needs! Highly recommend."
We responded:
"Thomas thank you for highlighting Denisse and our Agency!! We appreciate you!"
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Adam L

July 29, 2025

5  out of  5
rating by Adam L
"Insure two condos I own, very responsive, polite, professional, appreciative I can pay by credit card in installments with no fees. Would recommend to others"
We responded:
"Thank you Adam!"
Profile photo of George Marinos

George Marinos

July 29, 2025

5  out of  5
rating by George Marinos
"I have been a customer for years because pleasant and easy are the way things should be in a service business environment. I unfortunately have had to file a claim and utilize the coverage and that experience was good as well. When I call the Terza team they are familiar with me and my coverages and are ready to assist. They are knowledgeable and try to give me multiple options and let me decide what is right for me. Even though they are located across the street from Paramount studios, there is no drama at Terza"
We responded:
"Wow!! Thank you George for the glowing shout out!! Thank you for entrusting your insurance needs with us!"