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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danny Sullivan

Danny Sullivan

November 19, 2024

5  out of  5
rating by Danny Sullivan
"Terza is a great State Farm agent. She pays attention to all insurance needs that you may need. There is no one better in the business."
We responded:
"Thank you Danny! Best wishes!!"
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David Morgan

November 14, 2024

5  out of  5
rating by David Morgan
"Very good agent. Competent, helpful, available. I've had multiple policies for multiple years with Terza West and her staff."
We responded:
"Thank Mr. Morgan, the pleasure is ours! We appreciate longstanding customers like yourself!"
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alfredo almonte

November 13, 2024

5  out of  5
rating by alfredo almonte
"They are very easy to approach, We have been their clients for years and still with them. 🌟🌟🌟🌟🌟"
We responded:
"Thank you Alfredo!"
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Annabelle Aberin

November 11, 2024

5  out of  5
rating by Annabelle Aberin
"Denisse at Terza West State Farm Insurance has been invaluable in finding the best policies and rates for my properties. Her expertise and dedication make the process smooth and give me confidence in my coverage."
We responded:
"Annabelle, thank you for acknowledging Denisse’s attention to detail! We appreciate you!"
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Oren Hatum

November 6, 2024

5  out of  5
rating by Oren Hatum
"I’ve been with Terza West-Dantzler as my State Farm agent for 25 years, and I couldn’t be happier with the service and support her office provides. Terza and her team are knowledgeable, responsive, and always go the extra mile to ensure I have the coverage I need. Over the years, I’ve truly felt like a valued customer, and I appreciate the peace of mind she brings in managing my insurance needs."
We responded:
"Thank you so much Oren for the glowing review! "
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Brian DiLorenzo

October 30, 2024

5  out of  5
rating by Brian DiLorenzo
"Working with Terza and Denisse for my auto insurance was a great experience. The entire team is polite, clear, and responsive. Great process and rates, too."
We responded:
"Thank you Brian and Welcome Aboard!!"
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Gerry Holtz

October 18, 2024

5  out of  5
rating by Gerry Holtz
"Terza has been my agent in LA for over 25 years, for renters, home and auto insurance. She has seen me through multiple accidents and always gone above and beyond to help. When my first townhome had a pipe leak and the building insurance refused to cover it, State Farm took care of it. When my wife and her parents we driving in the rain from a post op appointment, they were T-boned when someone ran a stop sign. Terza called us directly when we needed help on the side of the road and made sure we got a tow and the vehicle was taken care of. Terza and her whole staff are the epitome of the State Farm slogan, “like a good neighbor, State Farm is there.” Couldn’t recommend them higher."
We responded:
"Aww Thank you Gerry😆 We appreciate you as well!"
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Gabe Kramer

October 15, 2024

5  out of  5
rating by Gabe Kramer
"Terza has served me and my family for decades, and I only have great things to say about her and her team. Communicative, reliable, and there for us in times of difficulty. Really just an A+++++ operation all around. Could not recommend with fuller force. Go Team Terza!"
We responded:
"Thank you so much Gabe!!"
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Bianca Reyes

October 15, 2024

5  out of  5
rating by Bianca Reyes
"Great customer service! Denisse was extremely helpful."
We responded:
"Bianca, thanks for the shout out of Denisse! We appreciate your business!"
Profile photo of Chameleone Companye

Chameleone Companye

October 12, 2024

5  out of  5
rating by Chameleone Companye
"Terza is a wonderful agent always on top of her clients needs."
We responded:
"Aww thank you!!"
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Karen Pointer

October 10, 2024

5  out of  5
rating by Karen Pointer
"I've worked with Terza and her team for decades. They are responsive, knowledgeable, and proactive. I recommend them without reservation!"
We responded:
"Karen, thank you for the decades of entrusting us with your insurance needs! We appreciate you!"
Profile photo of Sophia Berkley

Sophia Berkley

October 9, 2024

5  out of  5
rating by Sophia Berkley
"The best ... always helpful, patient, kind, prompt with response. Very caring! Wonderful team. I recommend them for all your insurance needs"
We responded:
"Thank you Sophia! Hopefully the tears are from the joy we bring you😄"
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monica roldan

October 9, 2024

5  out of  5
rating by monica roldan
"Terza and her staff are wonderful. They truly care about their customers and are always there when you need them."
We responded:
"Thank you so much Monica!! We appreciate you supporting our Agency through thick and thin!"
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Tim Prendergast

October 3, 2024

5  out of  5
rating by Tim Prendergast
"Denisse is extremely helpful and quick to respond! Have had them for over 10yrs!"
We responded:
"Tim, thank you for acknowledging Denisse’s awesome work! We appreciate your loyalty!"
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Sunday Panagopoulos

October 3, 2024

5  out of  5
rating by Sunday Panagopoulos
"I have found Tersa West customer service ladies very informative-patience and responsive to my emails and concerns...I have leaned on them for consultations and they have generously pointed me in the right direction with my questions."
We responded:
"Thank you Ms. Panagopoulos!"
Profile photo of Scott Walker

Scott Walker

September 30, 2024

5  out of  5
rating by Scott Walker
"Terza saved us! Years ago she persuaded me to get renters insurance when I did not think it was important. Last month when our apartment building burned down that insurance kept our family from becoming homeless. Once the policy kicked in she went above and beyond to help us and give us advice on what to do every step of the way. She even met me in a parking lot to hand deliver our first check to make the process go faster. Terza and her team guided our family through a difficult season and we could not have done it without her. Her friendship was essential in the long process of getting us back on our feet. Thank you Terza! 9/30/24 Terza and her team have always been aggressive in making sure that we always have the best deal. We keep in contact with Terza and her team on a pretty regular basis so the lines of communication are always open."
We responded:
"Scott, thank goodness for Renters insurance!! Glad all eventually worked out in your favor!"
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Kristal Moffett

September 25, 2024

5  out of  5
rating by Kristal Moffett
"We have been with Terza for almost thirty years. Wouldn’t go to anyone else. She has consistently been professional, responds immediately and always is watching out for us and our property. A++++++++"
We responded:
"Thank you Kristal! We’re family at this point🥰 Thank you for sticking with us through thick and thin!"
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Mirian Molina

August 7, 2024

5  out of  5
rating by Mirian Molina
"They have always come through with my insurance needs! The customer service is perfect for me. Denisse and Patty put up with my constant changes. Terza runs a professional insurance firm."
We responded:
"Thank you for the shout out!"
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Jennifer Herman

August 1, 2024

5  out of  5
rating by Jennifer Herman
"I have been a client for more than 30 years. I am a very satisfied State Farm customer and Terza and her team are part of the reason. Knowledgeable, professional, and responsive, they have my back!"
We responded:
"Jennifer, thank you for taking the time to highlight our agency! "
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M T

July 26, 2024

5  out of  5
rating by M T
"This office has been helping me for years with car and home insurance. They have always had the greatest customer service! Would highly recommend them. Denise has always been so responsive and helpful with all my insurance needs."
We responded:
"Thank you for the shout out of Denisse! "
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Eileen Craven

July 25, 2024

5  out of  5
rating by Eileen Craven
"I am a new customer arranging insurance for my son's car from out of state. The process could not have been easier, Denise was a pleasure to work with. The rates were in line with other insurers and I was able to converse with a real person to review the insurance coverage."
We responded:
"Welcome aboard Eileen!"
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1shimashima

July 21, 2024

5  out of  5
rating by 1shimashima
"It has been about 30 years that I have had my home insurance policies with State Farm agent Terza West. I added my auto at some point maybe about 20 years ago and could not have been happier with this agency and their service. Terza and agent Denise have been so helpful in figuring out how best to meet my policy needs.When my autos have had incidences they have been really great in expediting issues. I feel like Terza and her staff are caring and compassionate and like good friends."
We responded:
"Thank you M.J. We appreciate your loyalty as we know there other options out there! We appreciate you!"
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Buddy Winston

June 27, 2024

5  out of  5
rating by Buddy Winston
"I’ve been a client of the State Farm Terza West-Dantzler agency for Over FORTY(!) Years now. Throughout all this time I’ve had only positive experiences with her and the entire staff, especially Denisse, Patty, and Tanya, with whom I generally communicate. They have been consistently professional and courteous to me, and I couldn’t be happier as a long standing client. Thank You and Kudos all the way around!"
We responded:
"Thank you Mr Weinstein! You are indeed family!"
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Lili G

June 27, 2024

5  out of  5
rating by Lili G
"I’ve been a client for a while now. And I must say this office is exceptional. Top-notch customer service. Whenever I have any questions or concerns regarding my policies they are quick to get me the answers I need and give me peace of mind. Highly recommend Terza and her team."
We responded:
"Thank you LiLi!"
Profile photo of Rob Hesse

Rob Hesse

May 30, 2024

5  out of  5
rating by Rob Hesse
"Terza has been incredibly helpful regarding my family's insurance coverage for a home and cars. My Mom passed recently and everything had to be redone. Her help was really appreciated because we got through everything in a few months time and there were no headaches besides waiting in line to re-register some cars. She was my parents' agent for many years and will be mine for many more."
We responded:
"Thank you Rob!! Welcome to the Agency!"