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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valerie Allen

Valerie Allen

September 4, 2025

5  out of  5
rating by Valerie Allen
"I’ve been a client of Terza West-Dantzler’s State Farm agency for several years, and the service has consistently been outstanding. Every request I’ve made has been handled with courtesy, professionalism, and impressive efficiency. Most recently, I needed a copy of my bond after misplacing it. The team responded immediately—once it was reordered and received, they promptly emailed me a copy and mailed out the original. That level of attentiveness and follow-through is exactly why I continue to trust them year after year. It’s always a pleasure working with Terza and her team. Their dedication to excellent service truly sets them apart."
We responded:
"Thank you Valerie!"
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danmacmedan

August 1, 2025

5  out of  5
rating by danmacmedan
"I have been with Terza's agency for about 25 years now and I think that speaks volumes about my own personal satisfaction with her and her services."
We responded:
"Dan, it’s been a pleasure to serve you!"
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Vanessa Zepeda

July 31, 2025

4  out of  5
rating by Vanessa Zepeda
"I was in an accident and and Patty A was very attentive to help me get through the claims process. She made feel better bout what happened. Thank you Patty A I appreciate all your help"
We responded:
"Thank you Vanessa for the glowing review for Patty! Did you mean to give her 5 stars instead??"
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Emely Polanco

July 30, 2025

5  out of  5
rating by Emely Polanco
"Great company, always very responsive!"
We responded:
"Thank you Emely!"
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pauline juarez

July 29, 2025

5  out of  5
rating by pauline juarez
"I have had State Farm for over 10 years they have help me with car and life insurance and any questions I have had throughout the years thank you."
We responded:
"Thank you Paulina!"
Profile photo of Armondo Borjas

Armondo Borjas

July 29, 2025

5  out of  5
rating by Armondo Borjas
"They have been my insurance agent for over 12 years .Grate service & friendly."
We responded:
"Thank you Armondo! We appreciate you as well!"
Profile photo of Simeon R. Stewart II

Simeon R. Stewart II

July 29, 2025

5  out of  5
rating by Simeon R. Stewart II
"Terza and her team are stupendous! They’re top shelf, effective and efficient. They’ve been my agency well over 20 years…."
We responded:
"Thank you for entrusting us with your valuable assets!"
Profile photo of Darrell Carter

Darrell Carter

July 29, 2025

5  out of  5
rating by Darrell Carter
"Best service in all of Southern Cali!!! Always on top of the latest info!!! Thanks Terza & crew!!!"
We responded:
"We appreciate you D!"
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Angela Vallier

July 29, 2025

5  out of  5
rating by Angela Vallier
"The service is great and personalized at Terza West-Dantzler Agency. If there was one recommendation, I would ask that the State Farm organization modernize their technology to offer more features to automate transactions via the web or other available tools out in the market for transactions requiring signatures."
We responded:
"Duly noted! "
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Trena Mims

July 29, 2025

5  out of  5
rating by Trena Mims
"Very Knowledgeable agents, great customer service ."
We responded:
"Thank you Trena!"
Profile photo of Damon Groves

Damon Groves

July 29, 2025

5  out of  5
rating by Damon Groves
"Terza has been my family's Agent for over 20 years. She is knowledgeable in providing the correct policy and coverage but also in claim handling. This sets her apart from most other Agents. Terza and her staff are amazing and I would highly recommend them."
We responded:
"Thank you Damon!"
Profile photo of Thomas P. Freeman Jr.

Thomas P. Freeman Jr.

July 29, 2025

5  out of  5
rating by Thomas P. Freeman Jr.
"This team is fantastic — Denisse Martinez has been my primary point of contact for a few years now and she is always very helpful, promptly responds and truly values helping her clients’ needs! Highly recommend."
We responded:
"Thomas thank you for highlighting Denisse and our Agency!! We appreciate you!"
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Adam L

July 29, 2025

5  out of  5
rating by Adam L
"Insure two condos I own, very responsive, polite, professional, appreciative I can pay by credit card in installments with no fees. Would recommend to others"
We responded:
"Thank you Adam!"
Profile photo of George Marinos

George Marinos

July 29, 2025

5  out of  5
rating by George Marinos
"I have been a customer for years because pleasant and easy are the way things should be in a service business environment. I unfortunately have had to file a claim and utilize the coverage and that experience was good as well. When I call the Terza team they are familiar with me and my coverages and are ready to assist. They are knowledgeable and try to give me multiple options and let me decide what is right for me. Even though they are located across the street from Paramount studios, there is no drama at Terza"
We responded:
"Wow!! Thank you George for the glowing shout out!! Thank you for entrusting your insurance needs with us!"
Profile photo of Victor Smith

Victor Smith

July 29, 2025

5  out of  5
rating by Victor Smith
"The folks at Terza’s office have never failed me! Thank you guys!"
We responded:
"Your support for close to 3 decades is a testament of your loyalty! Thank you for sticking with us all of these years!"
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Wendell West

July 28, 2025

5  out of  5
rating by Wendell West
"Always great service..quick response time and the whole office crew is very helpful! Thank you"
We responded:
"Thank you!"
Profile photo of Debbie Bell

Debbie Bell

July 28, 2025

5  out of  5
rating by Debbie Bell
"I appreciate the care, attention to detail & honesty I’ve received from Terza & her team for over 20 years. An A+ agency!"
We responded:
"Thank you Ms. Bell for your continued support of our Agency!"
Profile photo of Angel Epps

Angel Epps

July 28, 2025

5  out of  5
rating by Angel Epps
"They always go above to help their clients."
We responded:
"Thank you so much Angel! We appreciate your many years of supporting our Agency!"
Profile photo of Jonathan Epps

Jonathan Epps

July 28, 2025

5  out of  5
rating by Jonathan Epps
"A real Pro!"
We responded:
"Takes one to know one!"
Profile photo of Carina Miller

Carina Miller

July 25, 2025

5  out of  5
rating by Carina Miller
"Denisse and everyone on the Terza West-Dantzler team are always knowledgeable, professional and prompt. We’ve felt well taken care of and happy with the customer service for YEARS. Best of the best!"
We responded:
"Carina, thank you for highlighting Denisse! She is an integral part of our Team. We truly appreciate customers like your and Matt!"
Profile photo of Dalmacia Mladosich

Dalmacia Mladosich

July 23, 2025

5  out of  5
rating by Dalmacia Mladosich
"I have been with Terza for a very long time, so long that I don't even remember. I am very pleased with their customer service. Denisse is amazing!! Honestly I love how responsive she is when I email. She is very knowledgeable and always finds a way to explain and help me understand when I don't."
We responded:
"Thank you Dalmacia! You’ve been with us close to 2 decades and we appreciate your loyalty!"
Profile photo of Aileen Sanchez

Aileen Sanchez

July 18, 2025

5  out of  5
rating by Aileen Sanchez
"We have been with Terza West agency over 20 years, and have always received the best customer service with Maria and now Patty , who has gone above and beyond for us."
We responded:
"Thank you Aileen!"
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Auriell S

July 3, 2025

5  out of  5
rating by Auriell S
"I've been with Terza for about 17 years now and she and her team are fantastic. Very knowledgable and helpful. I recently made some changes to my policy and Terza was so helpful in walking me through my options and finding smart solutions. Navigating the world of insurance is not always easy so to have someone as knowledgeable as Terza is a huge comfort and advantage!"
We responded:
"Auriell, thank you for your years of support! "
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Rae Curry

June 25, 2025

5  out of  5
rating by Rae Curry
"Always courteous and professional. They respond promptly and have fulfilled my requests for digital copies of my policy in a timely manner when I could not locate them. Highly recommend Terza and her team!"
We responded:
"Thank you for entrusting us with your insurance needs!"
Profile photo of Kelvin Adekunle

Kelvin Adekunle

June 18, 2025

5  out of  5
rating by Kelvin Adekunle
"Best service literally like a Good Neighbor! They helped and look out for me so many times in situation that no other insurance company would ever do!"
We responded:
"Thank you Kelvin!"